Coupa: Championing ESG & Boosting Business Margins

Distinguished for its innovative platform that not only enhances business margins but also contributes to a more sustainable world, Coupa stands out with a zealous approach towards environmental, social and governance (ESG) responsibilities.

The company's ethos, deeply rooted in values, aims at benefitting society and fostering global community welfare through its comprehensive ESG report.

This manifesto showcases the transformative impact of Coupa's platform, its culture of innovation, and its commitment to people and the planet.

Moreover, the strategy articulates several initiatives that underscore Coupa's ambition to evolve as a visionary enterprise.

Revolutionising platforms: Merging economic success with ESG excellence

Leveraging the power of AI, Coupa's platform has been instrumental in unlocking US$194bn in savings for businesses, catalysing their growth. The platform's reach, spanning a network of 10 million suppliers and managing a colossal $6 trillion in economic spend, is a testament to its efficacy in magnifying profits.

This dynamic platform doesn't just stop at achieving financial goals; it incorporates crucial ESG data, facilitating responsible spending and supply chain decisions.

The resultant actions include millions of dollars channelled towards diverse suppliers, significant reductions in carbon emissions through enhanced supply chain operations and adherence to strict regulatory mandates.

Through Coupa's intervention, Wawa — a prominent convenience store chain — has been able to centralise its supplier diversity data, thereby augmenting its spend on diverse suppliers across the enterprise.

An unwavering dedication to environmental stewardship

In its quest towards a greener planet, Coupa is proactively reducing its environmental footprint by aligning its climate objectives with the Science Based Targets initiative (SBTi), with a visionary goal to achieve net zero by 2040 (FY 2041).

Empowering people and enriching communities

In its mission to create an inclusive workplace, Coupa is cultivating a culture filled with opportunities for mentorship, lifelong learning and community engagement, backed by a strong framework of philanthropy and pro bono service.

Launching new Employee Resource Groups (ERGs) like enCourage, Exceed and ABLE, Coupa fosters a supportive environment for veterans, the API community and individuals with disabilities, respectively. Furthermore, in collaboration with Salesforce, Coupa has committed 1,000 volunteer hours to non-profits focusing on environmental justice, demonstrating their dedication to societal well-being.

Pioneering ethical practices and risk management

Striving for excellence in governance, Coupa is enhancing its operational security and ethical standards through the establishment of a cross-functional AI Committee.

This committee is dedicated to elevating colleagues' understanding of AI ethics, aligning with the National Institute of Standards and Technology (NIST) AI Risk Management Framework to ensure the protection of customer data.

Leagh Turner, CEO at Coupa, said: “Coupa is focused on becoming a generational company that thrives as a global business and an exceptional place to work. 

“Core to that is embracing the responsibility we have to future generations and serving the greater societal good, which our ESG strategy ensures we do.

“I extend my gratitude to every member of the multiple teams that have been part of the work outlined in this report. 

“I’m grateful to the Coupa community who are partnering on this journey with us. We’re co-innovating new platform solutions with our customers to improve margins while decreasing climate, supply and social risks, creating positive change across their businesses and communities.”

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